{"content":"","title":"FAQ","keywords":"","description":"","code":"faq","image":"","imageMobile":"","createdAt":1696846262,"updatedAt":1696922186,"childs":[{"content":"

Our casino provides you with the opportunity to play lots of exciting games both in free demo mode and using real money. To play using real money, you need to complete a quick registration process on our website and make a deposit. Registration on our website only takes a few seconds. You need to click the “Register” button, enter your username, password and a valid email address. Read the Terms and Conditions of our website and tick the appropriate box. Complete your registration by filling in the contact information and clicking the “Register” button. Congratulations! You have successfully registered on fgfox.com!<\/span><\/p>","title":"I want to play with fgfox.com. What should I do?","keywords":"","description":"","code":"","image":"","imageMobile":"","createdAt":1696846286,"updatedAt":1767961124},{"content":"

We offer you two ways to top up your balance: either by clicking the “Deposit” on the main page or by visiting “My Wallet” and selecting the “Deposit” tab. After that, you may select your preferred payment method, fill out the required fields, specify the deposit amount, and click “Deposit”. Once completed, the deposit will instantly appear in your balance. Please contact our support service if the deposit is not immediately shown in your balance.<\/span><\/p>","title":"I want to top up my balance. What should I do?","keywords":"","description":"","code":"","image":"","imageMobile":"","createdAt":1696846318,"updatedAt":1767961149},{"content":"

We offer a wide range of deposit and withdrawal methods at FgFox. In case you experience any issues while depositing with a particular method, please check other available payment methods or contact our support team for further assistance.<\/p>","title":"What to do if the deposit did not go through?","keywords":"","description":"","code":"","image":"","imageMobile":"","createdAt":1696846393,"updatedAt":1767961177},{"content":"You can make deposits and play on FgFox.com website in Euros (EUR), American Dollars (USD).<\/span>","title":"What currencies can I use on your website?","keywords":"","description":"","code":"","image":"","imageMobile":"","createdAt":1696846306,"updatedAt":1778069442},{"content":"

If you are having problems loading a game, we recommend that you refresh the page and attempt to reload the game. If this action does not solve your problem, please try the following:<\/span><\/p>

- Try loading the game using a different browser (Google Chrome, Opera, Mozilla Firefox, Safari);<\/p>

- Clear your browser cache and cookies;<\/p>

- Deactivate your antivirus (Kaspersky, NOD32);<\/p>

- Disable all VPNs;<\/p>

- Disable all ad-blocking programs for your browser.<\/p>

- If the problem persists, please contact our support service.<\/span><\/p>","title":"My games are not loading. What should I do?","keywords":"","description":"","code":"","image":"","imageMobile":"","createdAt":1696846349,"updatedAt":1767961238},{"content":"

You can use the password recovery function. In order to do this, you need to click the “Log in” button and then “Forgot password?”. Enter the email address you provided us during your registration and click “Reset password”. We will send you an email containing a link to reset your login details. Click on the link and enter your password twice in the newly opened window. Click “Save changes” to save your new login details.<\/span><\/p>","title":"I forgot my password. What should I do?","keywords":"","description":"","code":"","image":"","imageMobile":"","createdAt":1696846339,"updatedAt":1767961261},{"content":"www.fgfox.com is operated by ARDENS S.Z. LTD (registration number: HE 460743, registered under the laws of Cyprus, registered address: Kerkyras & Tzon Kennenty, 11 AMARANTHE HOUSE 3107, is an agent of FairGame G.P. N.V ) which provides management, payment and support services related to the operation of the website. The operations of the website have been leased by the license holder FairGame G.P. N.V. (registration number: 141938, address: Seru Loraweg 17-C, Curacao, where the FairGame G.P. N.V. has relevant license, OLG\/2024\/1673\/0915).<\/span>","title":"Do you have a license?","keywords":"","description":"","code":"","image":"","imageMobile":"","createdAt":1696846371,"updatedAt":1783506337},{"content":"Please click this <\/span>link<\/span><\/a> in order to learn how to clear your browser cache.<\/span>","title":"How can I clear my browser cache?","keywords":"","description":"","code":"","image":"","imageMobile":"","createdAt":1696846360,"updatedAt":1767961311},{"content":"

1. Account verification<\/strong><\/p>

Your account must be fully verified (KYC completed).<\/p>

2. Wagering requirement<\/strong><\/p>

You must place bets totaling your last deposit (x1).<\/p>

Example: Deposit - 10 EUR → Required bets - 10 EUR.<\/p>

3. Submitting a withdrawal<\/strong><\/p>

Go to Account → Wallet → Funds Withdrawal, select your method, enter the amount, and confirm.<\/p>

4. WireTransfer and similar methods<\/strong><\/p>

Enter bank\/payment details only after your withdrawal request is approved.<\/p>

After approval, open the transaction in Transaction History, fill in your details, and the Finance Team will complete the withdrawal.<\/p>","title":"How can I withdraw my funds?","keywords":"","description":"","code":"","image":"","imageMobile":"","createdAt":1696846328,"updatedAt":1787307933},{"content":"

We are very sorry that you have made the decision to close your account. In order to deactivate your account, we ask you to contact our support service via email at support@fgfox.com<\/a> <\/span>or our Live Chat service.<\/span><\/p>","title":"I want to close my account. What should I do?","keywords":"","description":"","code":"","image":"","imageMobile":"","createdAt":1696846296,"updatedAt":1767961337},{"content":"

We will gladly answer all your questions at a convenient time for you. Please contact us via our Live Chat or email: support@<\/a><\/span>fgfox<\/span>.com<\/span><\/a><\/p>","title":"I have not found the answer to my question here. What should I do?","keywords":"","description":"","code":"","image":"","imageMobile":"","createdAt":1696846382,"updatedAt":1767961348}]}